This reduces hassles for softphone users, while also decreasing the number of customer support calls for Service Providers. To enhance the softphone user experience, eyeBeam 1.5 features "zero-touch" configuration for audio and video devices, such as headsets or web cams, enabling automatic configuration each time eyeBeam is started and whenever devices are changed. These include the ability to automatically prioritize packets during both video and voice calls to ensure the end user experience is better than ever, and new security features such as signalling encryption via Transport Layer Security (TLS) as well as message authentication and confidentiality via Secure Real-time Transport Protocol (SRTP) streams to secure the voice and video connections. It also includes new Quality of Service (QoS) and security capabilities that are built into the core application. The softphone now supports superior video and audio codecs such as H.264 and Broadcom's BV32.
They also mentioned they are partnering with Telchemy, a leader in the VoIP quality monitoring/QoS space to provide QoS feedback to the service providers.ĮyeBeam 1.5, which supports voice, video and instant messaging, includes several new features that enhance the overall softphone user experience, as well as new network management, platform support and security capabilities for Service Providers.ĮyeBeam 1.5 features new inherent technology and design capabilities.
There are some solutions that install a service to implement QoS.
I believe they are the only softphone only solutions that supports TLS and 802.11p. Damn Irish pride! I do like how CounterPath has embraced standards-based security (TLS) and QoS (802.11p). I can't resist one piece of analysis on CounterPath. In any event, I do have the news that Counterpath shared with me that is worth a look, but it doesn't include the quotes I wanted to include nor my insightful analysis. I will point out that Yahoo Messenger embeds CounterPath's audio technology within their softphone client. You may have noticed my blogging was a tad light over the weekend and yesterday. I interviewed them last week to find out the scoop on the new features and recorded the call to pull some quotes, but alas I came down with a nasty cold the end of last week, and didn't have time over the weekend to replay the interview. CounterPath launched their latest version of their SIP softphone with video capabilities.
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